Designed for you, the small retailer
This site offers interactive privacy training specifically for the small retailer. Its step-by-step approach will give you the information you need to comply with privacy laws and to provide your customers with the privacy protection they expect.
What you’ll get from this training
This site will help you develop procedures to protect the personal information you collect and to prepare your staff to respond to inquiries and complaints from the public.
When you complete the training, you will have:
An information audit of your business
Consent provisions required specifically for your business
A security plan
A sample privacy brochure for your customers
A training needs assessment
The Course
This training course takes about 30* minutes to complete. When you have finished, you will be able to print out a copy of the training materials, including your responses to the various questions asked. You will also be provided with sample privacy policies and other documentation so you can put your privacy plan to work for you quickly and easily.
The training is divided into eight simple steps:
Step 1:
Customer Data - What Personal Information Do You Collect?
Step 2:
Just in Case or Just Enough - How Much Personal Information Should You Collect?
Step 3:
Security - How to Protect the Personal Information You Collect
Step 4:
Keep Your Customer in the Loop - Explain Why and Ask for Permission
Step 5:
Your Customers’ Rights - How to Respond to Inquiries and Complaints
Step 6:
Sharing Personal Information with Third Party Suppliers or Agents
Step 7:
Who’s on Point? - Assigning Responsibility for Privacy
Step 8:
Your Privacy Plan and Sample Documents
Important
When you start the course, please create a user name and password. This allows you to return and complete any unfinished steps at a later time. Please note that information is only kept in the system for 2 weeks, after which it will be erased. The information collected will only be used for the purposes of allowing you to complete the course.
